Blackpines

Elit-Web collaborated with Blackpines, a high-end outdoor equipment supplier specializing in innovative clothing and equipment, to strengthen its global e-commerce presence. The alliance aimed to increase user engagement, boost conversion rates for a partner, and adapt its platform to a range of international markets. To ensure growth and increased market appeal, the project focused on increasing the clarity of the product page, obtaining consumer input, and building an integrated approach.
+21%
Average order value
+36%
Boost in conversions
18%
Improved visitor retention
Blackpines

Company and project objective

Blackpines sought a professional partner to improve the functioning of its website, strengthen its ability to adapt to a global market, and ultimately convert more visitors into loyal customers.

To achieve long-term results and sustainable growth, Elit-Web devised a comprehensive conversion rate optimization (CRO) strategy that would streamline the user experience, address usability issues, and establish effective feedback loops.

Client’s Goals:

Our Strategy for CRO Optimization

Elit-Web designed a comprehensive conversion rate optimization (CRO) strategy for the brand to increase user engagement, boost conversion rates, and maximize return on investment. The breakdown goes as follows:

Expert commentary
Anthon Syniavskii
Digital Marketer

Progress

01

Initial Technical SEO & Site Audit

Conducted a detailed technical study to identify backend issues. Solved broken links, enhanced metadata for search engine exposure, and solved website speed issues. Established a robust technical foundation to enable long-term progress.

02

Comprehensive CRO Audit

We looked at conversion funnels, traffic data, and user behavior. Heatmaps and insights into scroll behavior were used to identify friction points. Identified opportunities for improvement based on data-driven conclusions.

03

Product Page Redesign

A distinct visual hierarchy was introduced to help users focus. Customer feedback, badges, and dynamic images have all been included to help create trust. Improved clarity and engagement to provide a more seamless user experience.

04

CTA Placement Optimization

Calls to action were strategically placed utilizing click and scroll behavior data. To boost interaction, we placed CTAs in prominent spots. increased user interaction and offered effective customer funnel direction.

05

Integration of Customer Feedback Tools

VideoAsk was used to obtain real-time customer insights. Input was used to improve the user experience, fine-tune messaging, and tailor information to client needs.

06

Paid Advertising Setup & Optimization

began running Google Search ads that targeted high-intent phrases. Google Shopping and Dynamic Ads were ramped up in response to performance research. Dynamic budget allocation to maximize return on investment.

07

Social Media Campaign Development

Created meta-advertising based on the audience segments’ interests. Created carousel ads and retargeting campaigns to showcase key products and drive repeat business.

08

Content Strategy & On-Page Enhancements

Product and category pages have been optimized to better fit with user intent. Developed customized blog material to increase upper-funnel traffic and SEO authority.

09

CRO-Focused UX Improvements

Mobile layouts have been simplified to improve browsing. Streamlined the checkout procedure to lower the rate of desertion. Social proof components were incorporated to promote conversions and foster trust.

Results

Elit-Web achieved great results with a meticulously planned CRO campaign, raising all key performance indicators:

  1. Within the first two months, the conversion rate increased by +36%, resulting in a notable increase in revenue.
  2. Enabled a +21% rise in average order value, indicating increased client engagement and trust.
  3. Improved overall site usability and visitor retention by achieving a remarkable 18% decrease in bounce rate.
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